IT Department

The IT Support Unit is responsible for providing support to users in the daily use of IT systems and for supporting the purchasing department and research groups in comparing, certifying and selecting IT products.

IT NEWS & DOCUMENTS

NEW February 2025! Launch Event: The new Joint Lab for Cybersecurity

January 25: FBK Wifi Network Update - Projects Report

(High-performance computing systems housing at Trentino Digitale 2024 / FBK Security 22-24 / IT Service Reorganization 2023-24 / WiFi network extension 2023-24) 


September/October 24: Limit on Google Storage - Introduction of MFA also within FBK buildings - Disabling of MFA authentication via phone number - Elimination of biannual password change
June 24: Phishing reporting - Gitlab Token expiration 29/06 - Printing procedure change 30/6
May 24: Eduroam connection mode change - New IT Webinar Series -  Phishing simulation campaign
February 24: All the latest news 
January 24: Projects Report (FBK Security 22-23 / Service Reorganization 2023 / WiFi network extension 2023)

IT NEWS & DOCUMENTS

Featured topics

11 February 2025 featured

The new Joint Lab for Cybersecurity

7 January 2025 featured

FBK Wifi Network update

18 September 2024 featured

MFA and password change from 15/10

17 June 2024 featured

Phishing reporting

Useful contacts

General IT support

Google services, email, sharepoint drive, software, dns, aliases

[email protected]

+39 0461 314111

Hardware Resources Assistance

Computers, Phones, Printers, Scanners

[email protected]

+39 0461 314111