LATEST NEWS / MAY 2024

EDUROAM CONNECTION MODE CHANGE

In order to increase the security level in FBK, we invite you to change the connection mode to the network "Eduroam".

NEW IT WEBINAR SERIES

The Digital Solutions and IT Infrastructure Service has produced a new Webinar series to help you increase efficiency and effectiveness in your work through the use of the IT tools provided. 

The courses titled Webinar IT a cura del Servizio Soluzioni Digitali e Infrastrutture IT can be found on FBK Academy in the Tools IT Thematic Area.

PHISHING SIMULATION CAMPAIGN

Some colleagues will receive simulated phishing emails, designed to accurately reproduce real ones. The goal is to prepare the Foundation staff for a potential event and identify any weaknesses, improving the global ability to recognize and manage potentially dangerous situations. 

For any development, doubt or request relating to this initiative, please contact the Digital Solutions and IT Infrastructure Service writing to help-it@fbk.eu or calling 111.

LATEST NEWS / aPRIL 2024

PRINTERS

From 30 June 2024 the Mobility Print App will no longer be available and will be replaced by an extension downloadable from this link

Note: The extension works only from browser and not for other applications.

latest news / february 2024

projects report / january 2024

FBK Security 22-23

In recent years, the world of IT infrastructure has changed dramatically, both in terms of complexity and sphere of influence. 

If the systems dedicated to users were previously concentrated only in data centers, the use of smart working and consequently tools for collaborative work and transversal applications for research, have changed their priorities and delivery methods, gradually migrating to the cloud. Thus, if the operation of the Foundation’s buildings and laboratories depends entirely on the presence of infrastructure services which, by nature, must remain on-site, the new working context has made necessary measures to make accessible to users the use of many services from the outside.

This distribution of systems in different sites - on-site and public clouds - exponentially increases the risks related to the availability and privacy of data, as well as the protection of the same systems. This awareness, matured by the IT Infrastructure Service and the Cybersecurity Centre, has therefore resulted in the development of a project that aims to improve and rethink the security measures already in use, following the latest technology to mitigate and minimise economic, functional, reputational, regulatory and legal risks for the Foundation. 

The Service pursues as its primary objective the definition of progress according to a thought of proactive research and oriented to cybersecurity, always updated and designed on the needs of the users who will benefit from it. 

This cornerstone is precisely supported by the pivotal paradigm: allowing users to work safely, easily, from anywhere, anytime, with any device, with the same modalities.

Given the confidentiality of the data contained in the report, the documentation can be requested for viewing to the e-mail address infrastructure@fbk.eu

Service Reorganization 2023

The next generational renewal will see in the years 2026-2027 the release of four components from the IT Infrastructure Service team, including the current Head of Service, the Operational Managers of the IT Infrastructure Unit and the IT Support Unit, and one of its components.

For this reason the Service has chosen to work in advance on a Plan of succession and reorganization. The aim is to ensure a level of efficiency that meets the needs of users and to train the components that will remain or take over, ensuring continuity in the tasks of competence.

REPORT

WiFi network extension 2023

The FBK WiFi network was originally set up with the technologies available in 2017. The IT Infrastructure Service, to meet the new needs that emerged in the past six years, has therefore considered necessary to update, define and implement it in collaboration with the Heritage Service for the physical infrastructure part.

Milestones of the project definition were: the improvement of WiFi coverage in the various offices and, at the same time, the increase in connection speed and security in the use of data. At the same time the Service, in line with its pivotal paradigm "work safely, easily, from anywhere, anytime, with any device, with the same modalitites" has developed a system configuration to facilitate the greatest possible flexibility in the autonomous use of space and workstations (hot desking, according to which the operating base is no longer closely linked to a specific location)facilitating mobility between buildings while reducing dependence on cables and physical archives.

REPORT